B2B Marketplace Operations Prototype
An internal prototype exploring how a marketplace can manage vendors, listings, orders, approvals, and operational exceptions from one dashboard.
Timeline
Prototype phase
Team Size
Small product squad
Defined
Vendor and listing approval workflows
Mapped
Order and exception lifecycle
Prepared
Dashboard structure for MVP delivery
The Challenge
Marketplace ideas often start with the storefront, but operations break down when vendors, listings, orders, support, and fulfilment states are not designed early.
Our Approach
We designed the operational model first: vendor onboarding, listing approval, order lifecycle, support states, and admin permissions. The prototype validated how dashboard workflows should be structured before a full build.
The Outcome
The prototype defined the core admin workflows needed before scaling a marketplace: vendor onboarding, listing approval, order states, and exception handling.
Tech stack
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